We’re transparent about how your data gets used
We collect information about our customers during the course of doing business to make sure that you have the product that best suits your needs. We also use your information to comply with contractual and regulatory requirements, inform you of vital product and/or service changes, and ensure you have the best experience and interaction with our professionals.
Key focus area
Privacy
Any sensitive or vital data we collect from you will be treated by Imagine Communications in accordance with applicable data protection and privacy laws, and in accordance with our Privacy Policy. Depending on your place of residence, we may handle your data differently.
Imagine Communications takes reasonable steps to protect your data from unauthorized access, misuse, loss and disclosure. Our data protections and privacy strategy includes:
- Restricting logical access to, and transferability of, sensitive data.
- Having in place technical and organizational measures designed to ensure the ongoing integrity, availability and resilience of our systems and services.
- Protecting data loss via endpoint protection controls, system hardening, data encryption procedures, etc.
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Key focus area
Information security
We maintain robust physical, electronic, and procedural safe guards to protect sensitive information in accordance with all relevant data protection legislation.
Imagine Communications’ security strategy enables us to provide safe and secure services to our customers via:
- A dedicated security team with third-party MDR (Managed Detection & Response) support.
- Monthly vulnerability scanning & resolution for all company assets.
- Comprehensive incident response policies, procedures and testing.
Key focus area
Compliance
Our information security compliance policies and procedures are designed to conform to security standards and frameworks like NIST, ISO/IEC 27000, CIS and OWASP Top 10 testing strategies for cybersecurity and privacy protections.
Imagine Communications’ GRC (Governance, Risk & Compliance) team is committed to data management and protections via:
- A robust risk management program, which includes an IT Risk Committee, vendor/supplier assessments, internal compliance audits, etc.
- A formalized Risk Register to identify, prioritize and address IT risks associated to our business, our systems and our customers’ data.
- Periodic security awareness education & trainings (including Privacy, Developer Security Training, etc.) and publications.
- Completing annual SOC1 and SOC2 attestation reports for our Managed Services business.
RELATED SERVICES
Services
Imagine Communications provides a Managed Services and Professional Services offering for customers. Whether its Remote Management (RM), Managed Services (MS) or Software as a Service (SaaS), let us deliver the flexibility of virtualized networks, the efficiency and scalability of the cloud, and operational benefits, while you focus on your other business and transformational strategies. MyImagine Professional Services can help you transform, upgrade or optimize your technology and your business while reducing risk in the process.
We have the knowledge and experience to protect the security, integrity, and privacy of our customers’ data. We have deployed a number of strategies to address the increasingly complex security issues facing the wider industry:
- Annual SOC1 and SOC2 attestation reports for our Managed Services business.
- 24/7 IT security and compliance Monitoring of Systems.
- Data protections involving dedicated / logically separated environments, unified identity management, data encryption, disaster recovery plans and testing per client/product, etc.
- MyImagine Professional Services is a comprehensive end-to-end set of services designed to ensure a successful solution deployment.
About us
Imagine employees play a vital role in reshaping the way media companies Make and Monetize TV. We’re making television history every day by expanding boundaries.
