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Imagine Monitoring Solution (IMS)

Purpose-built monitoring for video and ad tech networks

Gain full-path visibility into your video network health status with curated dashboards, smart alerts, and historical data — all in a single, intuitive interface.

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Get the full picture

Traditional IT monitoring tools weren’t designed for broadcast. They miss the complete video signal path, take too long to deploy, and are hard to use. Imagine Monitoring Solution (IMS) fixes that — delivering a complete view of the broadcast chain and live network health status in one place.

Built on Imagine’s broadcast expertise, IMS helps teams detect issues early, cut outages, and shift from reactive to proactive performance. With open APIs and standard protocol support, it integrates seamlessly into existing workflows.

Benefits

Built by video professionals for video professionals, IMS provides a fast, easy-to-use tool for monitoring complex video and ad tech infrastructure. By detecting issues early, it allows you to reduce outages, streamlines troubleshooting, and enhance the customer experience.

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Complete visibility

Full-path view from ingest to playout, including live network health status.

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Curated dashboards

Get up and running quickly with pre-built dashboards tailored to specific device types and roles.

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Ease of use

Simplify operations with an intuitive interface that surfaces only the most relevant data.

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Customizable dashboards

Create bespoke views with 500+ data points per device to fit your workflows.

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Targeted alerting

Reduce noise with severity levels, escalation paths, and scheduled notifications.

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Remote technical services

Offload monitoring tasks to Imagine experts to reduce staffing needs and improve efficiency.

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Compatible with existing monitoring tools

Integrate with ticketing systems, communication platforms, and other monitoring solutions.

stay flexible

Coming soon:
Hybrid capabilities

Monitor both on-prem and cloud-based environments.

Technical information

Unified monitoring for all your workflows. IMS works with Imagine and third-party systems, giving you single-view visibility, proactive alerts, and reliable performance across mixed-vendor environments.

Features

SaaS-based application with usage-based pricing — no hidden upgrade, activation, or onboarding costs.

Full-path visualization of device network diagrams and video signal flows.

Pre-built dashboards for specific devices, curated by broadcast engineers.

Custom dashboards with 500+ data points per device.

Targeted, customizable alerts with severity and escalation controls.

Data retention and asset tracking.

Proactive monitoring with historical analysis to prevent repeat issues.


Applications

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Real‑time monitoring

Detect issues early to reduce outages, save time troubleshooting, and improve customer experience
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Data retention

Keep historical data longer for trend analysis and deeper operational insights
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Asset tracking

Maintain a record of device activity for better tracking, auditing, and accountability
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Offload monitoring

Save costs and staff time by relying on Imagine’s expert video operations team

Related services

Services to keep your network healthy

From deployment to 24/7 oversight, Imagine services help IMS deliver maximum visibility, faster resolution, and continuous network health.

Professional Services

We help you plan and design a system, get up and running, train your team, and work with you to ensure you get maximum ROI.
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Customer Care

Our highly trained support pros stand ready 24/7 to keep your systems running smoothly so you can stay focused on running your business.
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Training

Enhance your technical and professional skills while increasing productivity and efficiency when you enroll in our unique training courses.
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Managed Services

Relieve the stress on your support staff with fully packaged solution management for customer applications in Imagine environments.

Ready to get the full picture of your video network?

Contact our experts today to get started.

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